Introduction
Redi LLC (“we,” “us,” or “our”) operates the website theredin.com (the “Site”), an online bookstore. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your choices and rights under applicable U.S. laws.
Information We Collect
A. Information You Provide
- Account information: name, email address, password, phone number, billing and shipping addresses.
- Purchase and order information: items ordered, order history, payment method details (we do not store full card numbers; see Payments).
- Customer support: communications you send to us by email, phone, or chat.
- Reviews and ratings: text and star ratings you submit for products.
B. Information Collected Automatically
- Usage data: pages visited, products viewed, search queries, date/time stamps, referral sources, and interactions with the Site.
- Device and technical data: IP address, browser type and version, operating system, device identifiers, and mobile carrier.
- Location data: approximate location inferred from IP address.
C. Information from Third Parties
- Payment processors, shipping partners, analytics providers, marketing platforms, and social login providers may share data with us as permitted by you or their terms.
- Public sources or data enrichment services may supply additional contact or demographic information.
How We Use Your Information We use your information for purposes including:
- To provide, operate, and maintain the Site and our services (account management, order fulfillment, shipping, returns).
- To process payments and prevent fraud.
- To communicate with you about orders, updates, customer support, and administrative messages.
- To personalize your experience, recommendations, and marketing communications (with your consent where required).
- To analyze usage, improve the Site, run business analytics, and maintain security.
- To comply with legal obligations and enforce our terms.
Legal Bases for Processing (where applicable) For users in jurisdictions requiring legal bases for processing personal data:
- Performance of a contract: to fulfill your orders and provide services you request.
- Legitimate interests: for fraud prevention, security, analytics, and improving services.
- Consent: for marketing communications and certain cookies or tracking where required.
- Legal obligation: to comply with laws and respond to lawful requests.
Cookies and Tracking Technologies
We and our service providers use cookies, web beacons, pixels, local storage, and similar technologies to operate the Site, enable functionality, remember preferences, and deliver targeted advertising. You can manage cookie preferences through your browser settings and the opt-out mechanisms provided on the Site. Blocking certain cookies may affect Site functionality.
Sharing and Disclosure of Information We may share personal information with:
- Service providers and vendors: payment processors, shipping carriers, hosting, analytics, email and marketing providers, and customer support.
- Affiliates: companies within the Redi LLC corporate family.
- Business transfers: in the event of a merger, acquisition, financing, or sale of assets, personal information may be transferred.
- Legal and safety reasons: to comply with legal requirements, respond to subpoenas, defend our rights, or protect the safety of users and the public.
- With your consent or at your direction.
Payment Information
We use third-party payment processors to handle payment transactions. We do not store full credit card numbers on our servers. Payment processors collect and process payment information according to their privacy policies.
Data Retention
We retain personal information as long as necessary to provide services, fulfill transactions, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods vary by data category and business need.
Data Security
We implement administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure; however, we use industry-standard measures to reduce risks.
Children’s Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information without parental consent, we will take steps to delete it.
International Transfers
As a U.S.-based company, we may transfer and store your personal information in the United States. When transferring data from other countries, we apply appropriate safeguards to protect your information in accordance with applicable law.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including:
- Access: request a copy of the personal information we hold about you.
- Correction: request correction of inaccurate or incomplete information.
- Deletion: request deletion of your personal information (subject to legal exceptions).
- Portability: request a portable copy of certain information.
- Opt-out: opt out of targeted advertising and marketing communications. To exercise these rights or manage communications, contact us at support@theredin.com or call +1 505 521 2793. We may need to verify your identity before acting on requests. We will respond consistent with applicable law.
California Residents (California Privacy Rights)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:
- Know categories of personal information collected, used, shared, and sold.
- Request deletion of personal information.
- Opt out of the sale or sharing of personal information for cross-context behavioral advertising. To submit a verifiable consumer request, contact support@theredin.com or call +1 505 521 2793. We will not discriminate for exercising these rights. For more information, see the “Your Rights and Choices” section above.
Do Not Track
Our Site does not currently respond to browser “Do Not Track” signals. Third-party services used on the Site may respond to such signals according to their own policies.
Third-Party Links and Services
The Site may contain links to third-party websites, services, or social platforms. We are not responsible for the privacy practices or content of third parties. Review their privacy policies before providing personal information.
Contact Information
For questions, requests, or privacy concerns, contact:
Redi LLC 301 Del Aker Rd NW Los Ranchos De Albuquerque, NM 87107, USA
Email: support@theredin.com
Phone: +1 505 521 2793
Hours: Monday to Friday, 9:00 AM – 5:00 PM (Local Time)
By using theredin.com, you agree to the terms of this Privacy Policy.